UK orders are usually dispatched within 24hrs during weekdays and 1-3 days if purchased at the weekend. Delivery options and costs, including tracked services, are shown at checkout and are based on the weight of your order.

Yes! Select 'Local Pickup' at checkout. Your order will be ready for collection at our location in Bicester.

Our aim is for every customer to be happy with their purchase. As our items are pre-loved, all sales are considered final. However, if there is a significant issue with your order that wasn’t described in the listing, please get in touch and we’ll review it on a case-by-case basis.

Yes. All of our clothing is Grade A and carefully checked by hand before being packed. As our items are pre-loved, occasional imperfections may be missed, and some pieces may require minor adjustments or washing before resale. We always do our best to ensure the quality matches our Grade A standard.

Brands such as Zara, M&S, Next and River Island are examples of the type of stock you may receive. While we aim to provide a strong mix of well-known highstreet brands, specific brands and item quantities are not guaranteed and will vary from box to box depending on available incoming stock and box sizes.